Privacy Policy

Information We Collect

Account Information

When you create a Pitch Dynamics account, we collect:

• Email address - Used for account authentication, notifications, and support communications
• Display name - Shown to team members and used within the app

Website Browsing Data

When you visit pitchdynamics.app, we automatically collect:

• IP address - For security and approximate geographic location
• Browser type and version - To ensure website compatibility
• Pages visited - To understand how visitors use our site
• Referral source - How you found our website

Support Communications

When you contact support or submit tickets:

• Message content - Your questions, feedback, and any attachments
• Correspondence history - Our replies and resolution notes

Information Sharing

We do not sell your personal information. We share data only in these circumstances:

Within Your Teams

Team members can see certain information about each other, including display names and email addresses. Coaches can see all team member information; players can see limited information about their teammates.

Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Game Unity LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Retention

We retain your information for as long as needed to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active and for a reasonable period afterward. Payment records are retained as required for tax and legal compliance.

You may request deletion of your account and associated data at any time by contacting us at privacy@pitchdynamics.app.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit, secure authentication, and PCI-DSS compliant payment processing through Stripe.

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking

What We Use

• Essential cookies - Required for authentication and basic website functionality
• Analytics - To understand how visitors use our website and improve our content

Your Choices

Most browsers allow you to control cookies through settings. Blocking essential cookies may prevent you from using certain features of our website and dashboard.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access - Request a copy of the personal information we hold about you
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your personal information
• Portability - Receive your data in a portable format

To exercise these rights, contact us at privacy@pitchdynamics.app. We will respond within 30 days.

Children's Privacy

Pitch Dynamics is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. Players under 18 may use PDW devices with parental or guardian consent, obtained through their coach or team administrator.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@pitchdynamics.app, and we will take steps to delete such information.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@pitchdynamics.app or call us at the number listed below.

International Users

Our services are primarily operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our services, you consent to the transfer of your information to the United States and the application of United States law regarding data protection, which may differ from the laws of your country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice in the app. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: